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- Annual Meeting | SEIREMC
2025 On-Demand Annual Meeting Innovating for Tomorrow Driven by Purpose, Connected by Progress Keith Mathews CEO Meet the 2025 Director Candidates APRIL 16th - MAY 15th Director Election voting period. Cast your votes by mail or online! MAY 19th The election results will be announced live on Facebook at 6 p.m. Hello, and welcome to Southeastern Indiana REMC's 2025 On-Demand Annual Meeting. I'm Keith Mathews, CEO of your cooperative, and I'm honored to share this time with you as we reflect on our progress, our purpose, and our future. At Southeastern Indiana REMC, we are driven by our commitment to you - our members. As we look ahead, we remain focused on innovation, reliability, and the power of connection to move our Cooperative forward. This year's theme, Innovating for Tomorrow: Driven by Purpose, Connected by Progress , speaks to our unwavering dedication to safely provide you with reliable electric and fiber internet services while embracing new technologies and solutions that enhance our communities. I encourage you to explore the videos and resources available here. You'll hear about the advancements we've made, the initiatives we're working on, and the ways we're investing in a brighter future for our members. Thank you for being an essential part of our Cooperative family. Your engagement and support make everything we do possible. Click on the images to watch our on-demand videos. On behalf of the Southeastern Indiana REMC Board of Directors, leadership team, and employees, we sincerely thank you for engaging in our 2025 On-Demand Annual Meeting. Your participation strengthens our Cooperative and helps shape the future of the services we provide. We remain dedicated to innovation, connectivity, and fostering a Cooperative that meets the evolving needs of all our members. Annual Meeting Resources 2024 Annual Meeting Minutes 2024 Annual Report Director Election Information
- Scholarships | SEIREMC
Southeastern Indiana REMC Scholarships Southeastern Indiana continuously looks for ways to support our community. That's why each year we assist our young members in their pursuit of higher education by awarding scholarships to our graduating seniors. Are you or do you know someone who will be a graduating senior ? Apply for the Southeastern Indiana REMC scholarship ! SEIREMC awards three $500 scholarships to eligible graduating Seniors going into post-secondary education. All eligible applicants will be entered into a drawing, which will take place during the Board Meeting in April. Requirements: The parents or legal guardians of the applicant must be a member of Southeastern Indiana REMC. The applicant must be a graduating Senior. The recipient must enroll in post-secondary education as a full-time student in the fall of following graduation. Next Opportunity to Apply: January 1, 2025 Congratulations to our 2024 Scholarship Winners! Preston Chapman - Switzerland County High School Benjamin Vuko - Lawrenceburg High School Carson Phillips - Oldenburg Academy We are no longer accepting applications at this time. The next opportunity to apply will be January 1, 2026. 2025 REMC Scholarship Application First Name Last Name Email Street Address Street Address Line 2 City Region/State/Province Postal / Zip code Country Country Phone How did you find out about us? Select an option Parent/Legal Guardian Name REMC Account Number Where do you attend high school? Where do you plan to attend college? Which days are you available? Mon Tue Wed Thu Fri Sat Submit Application Thanks for applying! We'll announce the winners in April 2025.
- Service Territory | SEIREMC
Service Territory Southeastern Indiana REMC's service territory covers Dearborn, Franklin, Jefferson, Jennings, Ohio, Ripley, and Switzerland counties, divided into nine districts, each represented by one director. DISTRICT 1 Jackson township in Dearborn County; Adams township in Ripley County; and Brookville, Butler, Highland, and Ray townships in Franklin County. Vince Monster DISTRICT 2 Logan, Harrison, Miller and Lawrenceburg townships in Dearborn County. Bradley Bentle Vice President DISTRICT 3 Kelso, York, Manchester, Sparta and Clay townships in Dearborn County. David Smith Hoosier Energy Director DISTRICT 4 Center, Hogan and Washington townships in Dearborn County; Randolph township in Ohio County; and Posey and York townships in Switzerland County. Jesse McClure Treasurer DISTRICT 5 Cass, Pike and Union townships in Ohio County; Caesar Creek township in Dearborn County; and Brown, Shelby, and Otter Creek townships in Ripley County. Melissa Menchhofer IEC Director DISTRICT 6 Pleasant, Craig, Cotton and Jefferson townships in Switzerland County. Mike Thieman DISTRICT 7 Graham, Lancaster, Madison, Milton, Monroe, Shelby and Smyrna townships in Jefferson County; and Lovett, Marion and Montgomery townships in Jennings County. Darrell Smith President DISTRICT 8 Sand Creek, Columbia, Center, Campbell, Vernon and Bigger townships in Jennings County. Sherry Shaw DISTRICT 9 Jackson, Johnson, Franklin, Center, Delaware, and Washington townships in Ripley County. Casey Menchhofer Secretary
- Mini-Split Heat Pump | SEIREMC
Mini-Split Heat Pump Whole Home SEER2 rating ≥ 17.3 HSPF2 rating ≥ 7.5 $500 Single-Room SEER2 rating ≥ 17.3 HSPF2 rating ≥ 7.5 $300 To Qualify Must be installed in a home served by SEI REMC. Heat Pumps are for whole-home installations only with exception of the Single-Room Mini-Split Heat Pump. SEER2 ratings must be obtained from the AHRI certificate. An AHRI certificate must accompany the application and invoice to be qualified. You can obtain the AHRI certificate from your contractor or from the manufacturer. Limit of two (2) rebates allowed per member account per useful life of rebated equipment. Submission for rebates must be within 90 days of installation in the same calendar year. Incentive amount can not exceed 50% of equipment cost. Please review the complete list of terms and conditions following the application. What Needs to be Submitted A completed rebate application A proof of purchase/receipt An AHRI (Air conditioning, Heating and Refrigeration Institute) certificate Applications must be received within 90 days of the rebated equipment's installation/service/purchase date in order to qualify for the 2025 rebate program. Applications received by Southeastern Indiana REMC between December 13, 2024 and December 12, 2025 are eligible for the 2025 Rebate Program. Applications received after December 12, 2025 will be processed under the 2026 Rebate Program requirements. The rebated equipment needs to be installed/purchased prior to submission of the application. Members must submit a completed application and required materials to qualify for any rebate. Mini-Split HP Application Submit Online Upload the Rebate Application Upload File Upload supported file (Max 15MB) Submit an Itemized Receipt Upload File Image Upload (JPG, PNG) Upload File File Upload (PDF) Submit the AHRI Certificate Upload File Image Upload (JPG, PNG) Upload File File Upload (PDF) Submit Thanks for submitting! Submit by Mail P.O. Box 196 712 South Buckeye Street Osgood, IN 47037 SUBMIT YOUR REBATE APPLICATION
- Co-op Kitchen | SEIREMC
Co-op Kitchen Grill & Chill: BBQ Favorites & Picnic Classics The unofficial start of summer kicks off in May, and with National BBQ Month in full swing, it's time to fire up the grill! Whether you're making juicy burgers, grilled corn on the cob, or tangy coleslaw, nothing says warm weather like an outdoor feast. Plus, Memorial Day weekend is the perfect excuse to break out the potato salad, baked beans, and fruit-filled desserts. Send us your best BBQ, grilled dish, or picnic favorite, we'd love to feature your recipe! First Name Last Name Recipe Name Ingredients Instructions Is there a story behind it or why it’s your favorite? Upload a picture of your soup to be featured alongside your recipe. Upload File Upload supported file (Max 15MB) Submit Your Recipe Thanks for submitting!
- Fiber Expansion Interest | SEIREMC
SEI Fiber Expansion Interest Thank you for your interest in SEI Fiber high-speed internet. Please fill out the form below so we can update you as we expand our fiber in your area! First name Email Last Name Phone Mailing Address City State Zip Check if your mailing and service location address are the same. Service Location Address City State Zip Who is your current internet provider? Additional questions or comments Submit Thanks for submitting! We will reach out to you as we expand our service territory.
- SEI Fiber | SEIREMC
SEI FIBER TERMS AND CONDITIONS OF SERVICE Download a Copy These terms and conditions apply to all fiber services, including but not limited to high-speed broadband service, voice service, and construction and installation work (collectively the “Services”) provided by Southeastern Indiana REMC (SEIREMC) or its contractors, vendors, and agents, and may be amended from time to time in the sole discretion of the board of directors of SEIREMC. SUBSCRIPTION AND PAYMENT TERMS Member/Customer is subscribing to Services set forth on the SEI Fiber Installation and Service Agreement. Member/Customer agrees to pay monthly charges in advance, including all applicable taxes and fees. Member/Customer agrees to pay for all Services provided by SEIREMC including but not limited to charges for installation and equipment, if needed. LATE / OTHER CHARGES SEIREMC may impose an administrative late fee (“Late Fee”) for each month’s charges not paid when due. The Late Fee is intended to be a reasonable advance estimate of costs to manage past due accounts. Some examples of costs incurred to manage past due accounts include the additional expense associated with preparing additional bill statements, processing Member/Customer’s service records, mailing additional notices, tracking past due accounts, responding to inquiries regarding past due balances, making collection telephone calls, performing special procedures to process past due payments, generating work orders, and performing necessary field work, or to collect past due accounts. The Late Fee is not interest, a credit service charge, or a finance charge. If Service is disconnected, SEIREMC may impose a reconnect charge and/or security deposit in addition to collecting any outstanding balance, including Late Charge, before service is restored. If Member/Customer’s check is returned for insufficient funds, SEIREMC may impose a service charge. All fees and other charges are outlined within the Schedule of Miscellaneous Fees and Charges, available at www.seiremc.com. If Member/Customer has not paid amounts due within 30 days of the due date, and SEIREMC uses the services of a collection agency and/or attorney to collect amounts due, Member/Customer agrees to pay to SEIREMC, in addition to other amounts due, all reasonable agency and attorney’s fees incurred by SEIREMC, including without limitation, court costs. SEIREMC will include, at no cost to the Member/Customer, one initial site visit by a Staking Engineer to determine the best path for the construction of the fiber lines and Network Interface Device (NID). If, after the initial site visit, the Member/Customer requests to change the previously agreed upon construction plan, an additional site visit may be required. Additional site visits may incur additional fees. OWNERSHIP OF EQUIPMENT - RISK OF LOSS Equipment includes all equipment installed in or on Member/Customer’s premises by SEIREMC or its contractors, vendors, and agents. This equipment and other property and facilities (Equipment), delivered to Member/Customer and/or installed on the premises to receive the Service, shall remain the sole and exclusive property of SEIREMC. Member/Customer assumes the risk of loss, theft, or damage to all Equipment at all times prior to the removal of the units by SEIREMC or return of the units by Member/Customer. Member/Customer agrees to pay any Equipment lease charges associated with the Service. Upon termination of service for any reason, Member/Customer agrees to immediately return all Equipment in the operating condition as when received (reasonable wear and tear excepted) directly to SEIREMC within thirty (30) days of the termination. In the event that the Equipment is destroyed, damaged, lost or stolen, or not returned to SEIREMC for any reason within thirty (30) days of termination, including fire, flooding, storm, or other incident beyond Member/Customer’s control, Member/Customer shall be liable to SEIREMC for the full replacement cost of any unreturned or damaged Equipment. Member/Customer understands and agrees that any credit balance on the account may be used to offset the cost of any unreturned or damaged Equipment. TAMPERING / MISUSE / LOST / STOLEN Member/Customer shall not alter, misuse, repair, or in any manner tamper with the Equipment or outlets or remove from the Equipment any markings or labels. Equipment cannot be removed from Member/Customer’s premises and used in another location. Member/Customer is responsible for the safekeeping of all Equipment. If any Equipment is destroyed, damaged, lost or stolen while in Member/Customer’s possession, Member/Customer shall be liable for the cost of repair or replacement of the Equipment. TERMINATION OF SERVICE BY MEMBER/CUSTOMER Member/Customer may terminate Service by providing SEIREMC at least seven (7) days advanced notice and returning all Equipment back to SEIREMC. Member/Customer may terminate Service in person at the office or by telephone. Account holders are liable for all Services rendered by SEIREMC up to the time the account has been deactivated, and SEIREMC has received all Equipment. THEFT OF SERVICE The receipt of Services without SEIREMC’s authorization is a crime. Member/Customer understands that the law prohibits willful damage, alteration, or destruction of Equipment. Member/Customer can be subject to both civil and criminal penalties for such conduct. Member/Customer shall not move Equipment to another location or use it at an address other than the Service Address without prior authorization from SEIREMC. TERMINATION OF SERVICE BY SEI FIBER SEIREMC reserves the right to suspend performance or terminate Service for the breach of any of these terms and conditions or policies related to the Services. SEIREMC may immediately terminate any subscriber account that it determines, in its sole discretion, is transmitting or is otherwise connected with any “spam” or other unsolicited bulk email. Member/Customer agrees to pay SEIREMC’s damages for “spam” or unsolicited bulk email transmitted from or otherwise connected with Member/Customer’s account, provided that such action is required by SEIREMC in order to protect the integrity and Member/Customer’s use of SEIREMC’s network and services as provided for in SEIREMC’s Network Management Policy. SEIREMC reserves the right to reject or remove what it considers, in its sole discretion, to be “spam” or other unsolicited bulk email from the Internet Services and shall have no liability for blocking any email considered to be “spam”. SEIREMC will attempt to give Member/Customer prior notice of a disconnection of all or part of your Service, except if the disconnection is requested by the Member/Customer, or as necessary to prevent theft or abuse of service. Once Member/Customer’s bill is past due, SEIREMC may disconnect Member/Customer’s Service. Upon termination for any reason, SEIREMC may charge additional fees on any unpaid balance. Member/Customer understands and agrees that any deposit on the account may be used to offset any outstanding balance and/or the cost of any unreturned or damaged Equipment. Further, Member/Customer understands and agrees that SEIREMC may charge Member/Customer’s credit card on file at termination of Service in the amount of any outstanding balance and/or for the cost for any unreturned or damaged Equipment, in accordance with applicable law. Member/Customer expressly agrees that upon termination of this Agreement, whether initiated by Member/Customer or by SEIREMC: (i) Member/Customer will pay SEIREMC in full for the use of any Equipment and Service(s) up to the later of the effective date of termination of this Agreement or the date on which the Service(s) and any Equipment have been disconnected and returned to SEIREMC; (ii) Member/Customer will permit SEIREMC to access the Premises at a reasonable time to remove any Equipment and other material provided by SEIREMC; (iii) Member/Customer will ensure the immediate return of any Equipment to SEIREMC and will return or destroy all copies of any software provided, pursuant to the Agreement; and (iv) SEIREMC is authorized to delete any files, programs, data, and email messages associated with such account. CHANGES IN SERVICE / CHARGES Except as provided herein, SEIREMC may change its Services and charges, including deleting Services. SEIREMC will give Member/Customer thirty (30) days prior notice of changes in charges or Services or in conformity with applicable law, whichever is longer. Member/Customer acknowledges that the content, programs and/or formats of the Services may be discontinued, modified, or changed by the owners of the Services at any time without prior notice. Pursuant to Ind. Code Ch. 8-1-29, subscribers receiving Voice Service from SEIREMC may not be switched to another telecommunications provider unless authorized by the subscriber or billed by SEIREMC for services added to the subscriber’s service order without the subscriber’s authorization. Additionally, SEIREMC may not submit a preferred carrier change order for Voice Service unless the order has first been confirmed in accordance with the procedures described in Ind. Code § 8-1-29-5.5. Notwithstanding any other provision of this Agreement to the contrary, a subscriber of Voice Service may file a complaint with the Indiana Utility Regulatory Commission for violation of these provisions in accordance with Ind. Code § 8-1-29-7. Notwithstanding any other provision of this Agreement to the contrary, subscribers receiving Voice Service from SEIREMC will have all customer service rights now or hereafter set forth in 170 IAC 7-1.3, including, but not limited to, notice of proposed rate changes, billing in compliance with 170 IAC 7-1.3-6, billing adjustments to the known date of error or for a period of eighteen (18) months, whichever is shorter, prohibition on unauthorized switching of telecommunications providers and billing for telecommunications services added without the subscriber’s consent, and subscriber complaints to the IURC. TRANSFER OF ACCOUNT / CHANGE OF RESIDENCE The Service shall only be provided to Member/Customer at the Service location where SEIREMC installation is performed. Member/Customer may not transfer Member/Customer’s rights or obligation to the Service to any successor tenant or occupant or to any other address without SEIREMC’s prior consent. SERVICE AND REPAIRS SEIREMC will make reasonable efforts to maintain its system and respond to service calls in a timely manner. SEIREMC will repair damage to Equipment, or interruption of Service, due to reasonable wear and tear or technical malfunction. Physical damage to Equipment caused by intentional or negligent misuse is Member/Customer’s sole responsibility and Member/Customer must pay SEIREMC for the cost of repair or replacement. ACCESS ON PREMISES By entering into this Agreement, Member/Customer hereby grants to SEIREMC, and affiliates, a license to enter upon Member/Customer’s premises to construct, install, maintain, relocate, inspect and/or replace all other Equipment necessary to provide Services. If Member/Customer is not the “Owner” of the premises, Member/Customer warrant that they have authority to grant such a license to SEIREMC or that they have obtained the consent from the Owner of the premises for SEIREMC to make the installation and maintenance contemplated by this Work Order. If Member/Customer is not the Owner, Member/Customer shall indemnify and hold SEIREMC harmless from and against any claims of the Owner of the premises arising out of the performance of this Agreement. If Member/Customer indicated on the Installation and Service Agreement that Member/Customer is the Owner of the Property or the Designated Agent of the Owner, Member/Customer agrees that: By signing this agreement for communications service, Member/Customer represents that they are the Owner of the property at which broadband internet service is being provided or the designated agent of the Owner of the property, and Member/Customer expressly consents to the expansion of the electric easement that Southeastern Indiana REMC has on my property to include communications infrastructure. By signing this agreement for communications service or master agreement or a notarized affidavit, Member/Customer acknowledges that they are not entitled to any additional compensation for the expansion of the electric easement to include communications infrastructure, other than the value of being provided access to any communications service that SEIREMC may offer. Member/Customer understands that anyone other than the property Owner or the property Owner's designated agent may be: (A) subject to penalties for perjury; and (B) liable for any just compensation provided for by law; for representing to SEIREMC that Member/Customer is the Owner of the property and signing the agreement without the consent of the property Owner or the property Owner's designated agent. CONTACT INFORMATION / CORRESPONDENCE Member/Customer hereby authorizes Southeastern Indiana Rural Electric Membership Corporation (SEIREMC) to deliver, or cause to be delivered, automated or auto-dialed prerecorded calls, text messages (SMS), emails, and/or any other form of automated written or audible notifications to the cell phone number and/or email address provided on this agreement. Member/Customer understands that such notifications may relay information regarding Member/Customer’s REMC account(s). Member/Customer understands that they can opt-out from receiving such notifications at any time. Member/Customer further understands that they are not required to provide consent, directly or indirectly, as a condition of purchasing any property, goods, or services. Member/Customer affirms that the information provided is correct and that they are the responsible party for the telephone and/or email accounts listed. Member/Customer understands any voice, text, or data costs incurred are the Member/Customer’s responsibility and agree to notify SEIREMC immediately in the event Member/Customer voluntarily or involuntarily relinquishes any of the phone number(s) or contact information identified above. Member/Customer acknowledges notifications may or may not be received for a variety of reasons with no guarantee timely notifications will be received. Member/Customer further acknowledges whether or not notifications are received, to hold SEIREMC harmless from any liability for injuries, damages, or costs that might result from failure to receive notifications. Do not mail written correspondence with Member/Customer’s bill statement. PLEASE SUBMIT ALL CORRESPONDENCE TO SOUTHEASTERN INDIANA REMC, ATTN: FIBER DIVISION. UNDERGROUND INSTALLATION AND RELOCATION This Underground Installation and Relocation Addendum is agreed to in conjunction with the Installation and Service Agreement entered into (the “Agreement”) by and between Southeastern Indiana REMC (“SEIREMC”) and the Member/Customer identified on the SEI Fiber Service Agreement (“Consumer”). 1. Any terms not otherwise defined herein shall have the meaning ascribed to them in the Agreement. 2. Part or all of the Equipment necessary to provide Services to Consumer will be installed underground at the Service Address. 3. Before SEIREMC commences underground installation work, Consumer shall: a. Accurately, thoroughly, and clearly locate and mark all consumer-owned underground facilities, including but not limited to, water lines, sewer and septic lines, electric lines, communications lines, irrigation equipment, electronic fencing, outdoor lighting, outdoor electric lines, etc… b. Clear the area to be trenched, excavated and/or knifed of any obstructions such as bricks, dirt piles, building material, debris, etc… c. Submit to the SEIREMC a completed plot plan indicating paved or concrete drives and future permanent structures such as patios, decks, etc. d. Pay all applicable invoices. 4. Consumer shall not construct, place, or plant any building, structure, pavement, patio, concrete, debris, trees, bushes or shrubs on or near the underground Equipment. Consumer shall be solely responsible for the cost of removing such encroachments and repairing any damage to the underground Equipment caused by such encroachments. 5. Consumer shall not excavate or dig deeper than sixteen (16) inches on or near the underground Equipment. Consumer shall be solely responsible for the cost of repairing any damage to the underground Equipment caused by such excavation or digging. 6. Consumer shall ensure that SEIREMC shall always have unimpeded access to its facilities. 7. Consumer shall defend, indemnify, and hold harmless SEIREMC and its officers, directors, employees, affiliates, suppliers, vendors, agents, and contractors (together the “Indemnified Parties”) from all claims, suits, judgments, causes of action, damages, losses, expenses, bodily injuries, and property damage, including but not limited to, reasonable attorney’s fees and costs, filed against or incurred by the Indemnified Parties in connection with, arising out of, or resulting from: (i) Consumer’s failure to accurately, thoroughly, and clearly locate and mark all consumer-owned underground facilities; (ii) Customer’s failure to fulfill of any of its obligations under this Addendum; or (iii) Customer’s breach of this Addendum. 8. SEIREMC shall restore the surface of the Service Address to as similar a condition as it was in preceding the trenching/knifing as is reasonably possible as soon after such work is complete as is reasonably possible. 9. SEIREMC, its agents and contractors, shall install the underground Equipment in a workmanlike manner consistent with prevailing ground conditions. PRIOR ACCOUNTS Member/Customer warrants that no monies are owing to SEIREMC from previous accounts with SEIREMC. If SEIREMC finds a prior account with Member/Customer monies owed to SEIREMC, then SEIREMC may apply any funds received to prior account(s). AMENDMENT SEIREMC may amend these terms and conditions of the Agreement, on a prospective basis, upon reasonable prior written notifications to Member/Customer. MEMBER / CUSTOMER WARRANTIES Member/Customer represents and warrants that they are at least 18 years of age and are legally authorized to enter into this Agreement. Member/Customer warrants that they are legally empowered to authorize SEIREMC to enter upon the premises for the purposes set forth in this Agreement, including but not limited to: (a) placing fiber-optic lines near or adjacent to the current locations of other utilities on the property, and if necessary, to install an above ground pedestal on the premises; (b) attaching wiring and equipment to a structure; and (c) installing, maintaining, repairing, or disconnecting Service. WARRANTY DISCLAIMER; LIMITATION ON DAMAGES Member/Customer expressly agrees that SEIREMC is not responsible or liable for any content, act, or omission of any third-party, including, without limitation, any threatening, defamatory, obscene, offensive, or illegal conduct, or any infringement of another’s rights including, without limitation, privacy, and intellectual property rights, and hereby releases SEIREMC for any such claims based on the activities of third parties. The Service(s) are provided to Member/Customer “as is” without warranty of any kind. Neither SEIREMC, nor its affiliates or any of its suppliers or licensors, employees or agents warrant the Service(s) will be uninterrupted or error-free or free from viruses or other harmful malicious agents even if anti-virus mechanisms are deployed. SEIREMC does not warrant that any data or any files sent by or to Member/Customer will be transmitted in uncorrupted form or within a reasonable period of time. All representations and warranties of any kind, express or implied, including without limitation, any warranties of title, noninfringement, fitness for a particular purpose and merchantability, are hereby excluded and disclaimed. SEIREMC and its employees, representatives and agents are not liable for any costs or damages, arising directly or indirectly, from the installation or use of, the licensed software, the service(s) (including e-mail), equipment furnished by SEIREMC, or SEIREMC's provision of technical service and support for the service(s), and Member/Customer agrees that this disclaimer of liability applies even if such damage results from the negligence or gross negligence of a SEIREMC installer, technician, or customer service representative and Member/Customer further agrees that this disclaimer of liability includes any indirect, incidental, exemplary, special, punitive or damages, regardless of whether or not SEIREMC has been advised of the possibility of such damages. In any event, SEIREMC’s cumulative liability to Member/Customer for any and all claims relating to the use of the service(s) shall not exceed the total amount of fees paid for the service(s) during the immediately preceding two (2)-month period. Member/Customer hereby releases SEIREMC from any and all obligations, liabilities, and claims in excess of this limitation. SEIREMC is also not liable for any costs or damages arising from or related to Member/Customer’s breach of this agreement. Member/Customer’s sole and exclusive remedies under this agreement are as expressly set forth herein. Some states do not allow the exclusion or limitation of implied warranties, so the above exclusions or limitations may not apply to Member/Customer. MEMBER / CUSTOMER INDEMNIFICATION Member/Customer agrees that they shall be responsible for and shall defend, indemnify, and hold harmless SEIREMC and its officers, directors, employees, affiliates, suppliers, vendors, agents and contractors and shall reimburse SEIREMC for any damages, losses or expenses (including without limitation, reasonable attorney’s fees and costs) incurred by SEIREMC in connection with any claims, suits, judgments and causes of action arising out of, (i) Member/Customer’s use of the service or equipment; (ii) Violation or infringement of contractual rights, privacy, confidentiality, copyright, patent, trademark, trade secret, or other intellectual property and proprietary rights arising from Member/Customer’s use of the Service or any unauthorized apparatus or system; and (iii) Member/Customer’s breach of any provision of this agreement. SERVICE INTERRUPTIONS SEIREMC assumes no liability for interruption of Service or alterations in programming due to circumstances beyond its control, including without limitation, acts of God, natural disaster, fire, civil disturbance, strike, or weather. SEIREMC assumes no liability for any substitution, discontinuation, or modification of any programming. SEIREMC will restore service as soon as reasonably possible after Member/Customer reports a service interruption or other problem. VOICE 911 / E911 SERVICE LIMITATIONS AND LIMITATION OF LIABILITY Member/Customer understands and acknowledges that they may lose access to Phone service or the Service may not function properly, including the ability to call for 911/E911 service, under certain circumstances, including but not limited to, the following: (i) Service provider network or facilities are not operating (ii) If Member/Customer otherwise loses broadband connection; (iii) If Member/Customer is experiencing a power outage (iv) If electrical power to the modem is interrupted; and (v) If Member/Customer failed to provide a proper service address or moved the service to a different address. Member/Customer agrees that SEIREMC shall have no liability for any damages caused, directly or indirectly, by Member/Customer’s inability to access the Services, including 911/E911 services. Member/Customer agrees to defend, indemnify, and hold harmless SEIREMC, its officers, directors, employees, affiliates, suppliers, vendors, contractors, and agents who furnish services to Member/Customer in connection with this Agreement or the Service, from any and all claims, losses, damages, fines, penalties, costs and expenses (including, without limitation, reasonable attorney’s fees) by, or on behalf of, Member/Customer or any third party or user of Member/Customer’s account relating to the absence, failure or outage of the Service, including 911 dialing and/or inability of Member/Customer or any third person or party or user of the Service to be able to dial 911 or to access emergency service personnel. INTERNET ACCESS SPEEDS The Internet access speeds quoted are the maximum rates by which downstream Internet access data may be transferred between SEIREMC facilities and the network interface device at Member/Customer’s home, office, or apartment building. The maximum rate is not guaranteed and may vary. The quoted speeds should not be confused with the speed at which Member/Customer’s modem receives and sends Internet access data through the public Internet as such speeds are impacted by many factors beyond SEIREMC’s control. Actual Internet speeds vary due to many factors including the capacity or performance of Member/Customer’s computer or modem and its configuration, Member/Customer’s wiring and any wireless configuration, Member/Customer’s destination and traffic on the Internet, internal network or other factors at the Internet site with which Member/Customer is communicating, congestion on the network and the general speed of the public Internet. The actual speed may affect your on-line experience including ability to view streaming video and speed of downloads. Except as otherwise provided by law, SEIREMC reserves the right to implement network management controls to optimize and ensure that adequate speed and data transfer is available to all Internet service Member/Customers. INTERNET USE SEIREMC is under no obligation to monitor the Service(s). However, SEIREMC reserves the right at all times and without notice to remove, restrict access to, or make unavailable, any content on its servers that it considers, in its sole discretion, to be obscene, lewd, lascivious, excessively violent, harassing, or otherwise objectionable, and to monitor, review, retain and/or disclose any content or other information in SEIREMC’s possession about or related to Member/Customer, their use of the Service(s) or otherwise as SEIREMC deems necessary to satisfy any applicable law, regulation, legal process, or governmental request. SEIREMC also retains the right to purge Member/Customer’s email account or accounts in the event that any such account has not been accessed for at least three (3) months. Member/Customer understands that use of SEIREMC’s Internet Service is subject to SEIREMC’s Acceptable Use Policy, which may be amended from time to time and can be found at www.seiremc.com, or may be requested by contacting SEIREMC at PO Box 196, Osgood, IN 47037 or 812-689- 4111. Member/Customer assumes all responsibility and liability for the security of information on their personal devices, including but not limited to Member/Customer’s computer, and information you transmit or receive through the Services. SEIREMC has no responsibility and disclaims any liability for the security of any information on Member/Customer’s personal devices, or the security or accuracy of any information or data transmitted or received through the Services. SEIREMC has no responsibility and disclaims any liability for unauthorized access by third persons to Member/Customer’s personal devices, files, or data or any loss or destruction of Member/Customer’s files or data. REVIEWED / APPROVED: 01/18/2024
- Rates | SEIREMC
Rates A-5 Residential Electric Service Effective April 2023 A-5 Seasonal Electric Service Effective April 2023 Appendix A Schedule of Non-Recurring Miscellaneous Charges B-5 General Electric Service Effective April 2023 BD-5 Multi-Phase General Electric Service Effective April 2023 C-5 Large Power Service-High Load Factor Effective April 2023 C-5 Large Power Service-Low Load Factor Effective April 2023 CPS-1 Commercial Power Service Effective April 2023 Distributed Generation Procedures & Guidelines Manual for Members Distributed Generation Purchase Tariff Effective 02-01-17 Economic Development Rider April 2023 IP-1 Industrial Power Service April 2023 IPS-1 Industrial Power Service April 2023 LM-1 Load Management Service Effective October 2018 Leasing Option Underground Meter Pedestals and Overhead Disconnect Boxes Effective October 2018 My Solar Program Purchase Tariff Power Cost Tracker Adjustment 2025 TOU/CPP-1 Time of Use and Critical Peak Pricing - Residential Effective April 2023 SEI Fiber SL Outdoor Lighting Service Revised 10-21-19 Voluntary Curtailment Rider TBD UIPS-1 Unbundled Large Industrial Power Service Effective April 2023
- Patronage Capital | SEIREMC
Patronage Capital Patronage Capital refunds (or also known as capital credits) are retained margins left over at the end of a year at a not-for-profit electric cooperative. Capital credits represent the most significant source of equity for Southeastern Indiana REMC. Since a cooperative’s “shareholders” are also the people the co-op serves, capital credits reflect each member’s ownership in the cooperative. This differs from dividends that investor-owned utilities pay shareholders, who may or may not be customers of the utility. The information contained in this website listing is for general information purposes only. The list of names is provided by “Southeastern Indiana REMC”. Although we will strive to keep the names up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability with respect to the list of names provided on this website. Forms: Individual Claim Form | Business HOW MUCH PATRONAGE (CAPITAL CREDITS) IS BEING REFUNDED IN 2022? Your Board approved refunding capital credits for the years 1999, and part of 2020. The total amount of patronage to be refunded is $1,514,590.85. We typically only refund around 74% of this amount or about $1,120,797.23 due to not having a valid address for some former members. WHERE DOES THE MONEY COME FROM? Member-owned, not-for-profit electric utilities like Southeastern Indiana REMC set rates to generate enough money to pay operating costs, make payments on any loans, and provide an emergency reserve. At the end of each calendar year, we subtract operating expenses from the total amount of money collected during the year. The balance is called a margin. HOW ARE MARGINS ALLOCATED? Margins are allocated to members as capital credits based on their purchases from the cooperative – how much power the member used. Member purchases may also be called patronage. WHY DOES MY COOPERATIVE REFUND CAPITAL CREDITS? Doing so follows one of our seven cooperative principles – Members’ Economic Participation – through rotation of capital. Capital rotation/refund, when determined feasible by the Board, is also required to meet IRS requirements to maintain our 501 C12 tax status. Capital rotation/refund is also used as a tool to target our optimum equity range, which falls between 40% to 60%. If cash is available and equity is on the high end of the range, a capital credit refund to members is an appropriate consideration of our Board in controlling our system equity. ARE CAPITAL CREDITS REFUNDED EVERY YEAR? Each year, the Southeastern Indiana REMC Board of Directors decides whether to refund capital credits based on the financial health of the cooperative. During some years, the co-op may experience extreme weather patterns which significantly affects kWh sales and margins, high growth in the number of new accounts added, maintaining an optimal equity level, rate inadequacy due to inflated costs since the last rate revision, or severe storms may result in the need to spend additional funds to repair lines and restore electric service. These events might lower cash and member equity, causing the board to defer any capital credit refund. For this reason, Southeastern Indiana REMC’s ability to return margins to members in the form of capital credits reflects your cooperative’s strength and financial stability. DO I LOSE MY CAPITAL CREDITS IN THE YEARS THE CO-OP DECIDES NOT TO MAKE REFUNDS? No. All capital credits from every year members have been served by Southeastern Indiana REMC are maintained until such time as the board refunds them. Prior to this year, Southeastern Indiana REMC refunded all capital credits through 1998 and parts of 2017-2019. HOW MUCH HAS SOUTHEASTERN INDIANA REMC PAID IN TOTAL CAPITAL CREDIT REFUNDS SINCE IT BEGAN IN 1939? Southeastern Indiana REMC has paid $30,418,955.23 in capital credit refunds to current and former members to date. HOW OFTEN DO MEMBERS RECEIVE CAPITAL CREDITS? The Southeastern Indiana REMC Board of Directors decides each year whether to refund capital credits. When the cooperative is strong enough financially and the member equity levels are high enough, the board directs staff to refund some portion of past years’ capital credits. HOW WILL REFUNDS BE ISSUED? Members currently receiving electric service will see the refund as a separate line item on their electric bill in March. Inactive members (with capital credits due) will receive a capital credit check. Due to the expense involved in processing printed checks, the minimum capital credit check that will be written will be $5. WHAT IF I HAVE MOVED? If you move or no longer have electric service with Southeastern Indiana REMC it is important to keep your address current, so future disbursements can be properly mailed. Capital credits are reserved for members even if they move out of the Southeastern Indiana REMC service area. Southeastern Indiana REMC will make a diligent effort to send a check to a valid address by mail. HOW MANY PEOPLE WILL GET REFUNDS? Roughly 21,850 currently active members will receive a bill credit on their primary electric account and another 8,550 active members (i.e. Beneficiaries) will receive a check from Southeastern Indiana REMC. More Information We appreciate the opportunity to serve you and thank you for being a member. If you have additional questions about capital credits, please call (812) 689-4111.
- Electric Service | SEIREMC
Electric Service To start a new service or to transfer an existing service, call our member service representatives during business hours. 7:30 a.m. - 4:30 p.m., Monday-Friday EDT (812) 689-4111 Before you get started... To enable us to better serve you, please have one or more of the following pieces of information available: Owner's name Account number Service address Meter number Pole location number A New Service is a new home, building, grain bin, etc. which has never had electric service before. Information on location, type and size of new construction, service size, and heating/cooling equipment type and size will be needed. The member service and design departments will assist you with technical information. A Transfer of Service is changing an existing account from one member’s name and putting it into a different member’s name. This process requires the name the account is in presently or account number, a forwarding address for the member moving out, name and address of the member moving in, phone number and signed Membership Agreement. A Service Upgrade is an increase in electric load at your location, which may require us to change or upgrade the service to your location. Be sure to include us in your plans so all equipment is sized correctly and safely. Outdoor Lights can be installed for your convenience and safety. Contact our member service department to set up outdoor lighting for your account. Line Locating before undertaking any substantial outdoor projects such as those listed below, be sure to contact Indiana Underground Plant Protection Service to avoid dangerous and costly mistakes. They will let you know the location of the underground power lines in your area. Just call 1-800-382-5544 two days in advance of your project start. Landscaping Concrete Work In-ground pool installation Sewer tile installation Home or building additions Deck construction Fence installation Gardens Vegetation Management Reliable electricity depends on keeping power lines clear. To prevent outages and ensure safety, Southeastern Indiana REMC implements a vegetation management plan to control tree and plant growth near power lines and equipment. Read More
- ecobee Smart Thermostat ProgramAgreement | SEIREMC
Southeastern Indiana Rural Electric Membership Corporation ecobee Residential Smart Thermostat Program Agreement Thank you for your interest in the Southeastern Indiana Rural Electric Membership Corporation’s (“Cooperative”) Residential Smart Thermostat Program (“Program”), a service offered in partnership with ecobee, Ltd (“ecobee”), to help reduce the Cooperative’s kilowatt demand during critical periods (“Event”). The Program allows you to participate in a program for residential customers offered by the Cooperative using an ecobee3 lite* thermostat (“thermostat”). As part of the Program, customers will receive a personally optimized curtailment adjustment to the thermostat to reduce demand on the electric grid. With eco+ enabled, the temperature adjustment is an optimization algorithm that will be tailored to the customer’s savings preferences. An optimization algorithm is unique to each customer and is a combination of input from the customer (dictated by the comfort preference scale in the eco+ set up), thermodynamics of the home, performance of the HVAC system, Event length, pre-cool or pre-heat setting and occupancy patterns. At any time, the customer may opt out of an Event or override this automatic change simply by adjusting the thermostat to a different temperature or using the ecobee mobile application. Eligibility Requirements The Program is available to Cooperative residential electric members who meet certain eligibility requirements. In order to participate, you must: (a) be a Cooperative residential electric service active account holder; (b) have a reliable high-speed internet service at the Cooperative electric service address; (c) have an active ecobee account linked to your ecobee thermostat; and (d) agree to the terms and conditions set forth in this Agreement. In addition, the Program is offered by the Cooperative for the summer season (June, July and August) and winter season (December, January and February), and requires an installed operable ecobee thermostat. During the summer season the ecobee thermostat must be controlling an air conditioning unit, and during the winter season the ecobee thermostat must be controlling any electric heat source, both at your Cooperative service address. Incentive(s) During the Program, Cooperative account holders participating in the Program are eligible to receive an ecobee3 lite* thermostat at no additional cost (“Incentive”) for enrolling and continued enrollment in the Program for at least two (2) years. The Cooperative will provide a $10 incentive for each of the summer months (June, July, August) and winter months (December, January, February) for participation in load shed events. The Cooperative may choose to develop and implement other incentive offers related to thermostat operation. If the Cooperative develops additional incentives, the account holder is eligible to participate in these future offers. The Cooperative will contact the account holder in the event additional offers become available. The Incentives are provided solely by the Cooperative. ecobee bears no responsibility for the Incentives. The Cooperative reserves the right to seek further information to verify your eligibility for the Incentives. If you opt out of a load shed event, you will not receive the incentive. Consistently opting out of load shed events within the first 2 years will result in termination from the program and you will be charged the cost of the ecobee device. * If you are currently enrolled in the Generac Generator Program you are ineligible for the ecobee Smart Thermostat Program. Agreement By submitting this Agreement, you agree that: ecobee may share certain information (including, but not limited to, your name, email address, service address, Cooperative account number, ecobee thermostat serial number, activation date, ecobee account status, operational data such as temperature set point, fan status, heating or cooling mode, compressor and fan runtimes, and opt-in or opt-out status) with the Cooperative and its third party program implementers, contractors, and/or agents to verify that you are eligible to participate in the Program, to implement the Program, and to evaluate the comprehensive energy impact of the ecobee thermostat. In addition, ecobee may share with the Cooperative your decision to opt out of Program or your deletion of your ecobee account, each of which will automatically result in the termination of your enrollment in Program. Member agrees to maintain network connectivity to the thermostat through Member’s high-speed internet service, and agrees, to the extent practical, to keep network connection in operating condition. Member agrees to be contacted by e-mail, text, mail, or telephone if, for any reason, Cooperative needs to verify connectivity, or member status. Member agrees to allow Cooperative employees or its contractors access to the participating thermostat installation. The information you have provided as part of this Agreement is truthful and you meet the minimum eligibility requirements. ecobee or the Cooperative may terminate this Agreement and not enroll you, or terminate your enrollment in the Program if you are not truthful in the information you submit as part of this Agreement, if you do not satisfy eligibility requirements, or for any other reason. You are using Program on a voluntary basis. You agree to participate in the Program in accordance with the ecobee Terms of Service, privacy policies and other policies on ecobee’s website (www.ecobee.com/legal/use/) and applicable laws and regulations. You release and hold harmless ecobee and the Cooperative from any liability, claim, demand, cause of action, damage or expense resulting from your participation in the Program. This Agreement is effective upon your submitting this Agreement and will continue until you, the Cooperative or ecobee cancels your participation. * ecobee thermostat model may change at the discretion of the Cooperative. Member Name Account Number Member Signature Date Submit Thank you for submitting your Program Agreement! v.2021-10